Privacy Policy

Hiawatha Casino Privacy Policy

We are committed to protecting your personal data and maintaining the confidentiality and security of our website and online services (hereinafter referred to collectively as "our Services"). This policy describes how we collect, store, process and protect information about individuals who use our Services.

What We Collect

When you interact with us online or through one of our mobile applications, we may gather various types of data. This includes:

• Registration information: When creating an account on our website or through a mobile app, we collect your name, email address, date of birth and other similar identifying details.
• Contact details: We store any contact numbers you choose to provide, as well as postal addresses if applicable.
• Profile settings: Your preferences regarding communication methods (e.g. text messaging or email) can be stored for future reference.
• Device information: Technical data about your device may be logged automatically upon visiting our site, such as the IP address of your device and browser type.

Why We Collect Data

Hiawatha Casino uses this gathered data to:

1. Create User Accounts: We process registration details to create user accounts and personalize experiences for account holders.
2. Provide Services: Certain features within our website or mobile applications can only function with access to a specific set of information.
3. Enhance Customer Service: Storing your contact preferences allows us to tailor communication methods according to individual customer needs.

Sharing Your Data

Your personal data will not be shared outside Hiawatha Casino except under certain circumstances:

1. Required by Law or Regulations: If compelled by legal requirement, we may disclose data in accordance with laws and regulations.
2. Protection from Harm: We will release information if there is a legitimate concern about protecting yourself or someone else.

Data Storage and Security

All personal details are kept confidential on secure servers at our hosting facilities. This includes encryption of sensitive areas such as sign-up pages, emails sent through the site's built-in mail tool and any sections storing passwords for user accounts.

We implement all available measures to prevent unauthorized access from both within and outside the company: up-to-date server patches, two-factor authentication for website administrators and employees accessing this data are some examples of our efforts.

Data Storage Duration

How long we store your personal details can vary depending on what kind of account you have created with us:

• If an account holder remains inactive (i.e., does not log in to the site) after a specified time period, usually twelve months from last login date, they will receive an email notification alerting them that their user account is set for deletion.
• Any remaining personal data will then be removed within thirty days of account closure or cancellation.

Rights Under GDPR

You have rights to your information collected during interactions with Hiawatha Casino as outlined in the General Data Protection Regulation (GDPR).

1. Access Information: You may request any details about yourself that we have stored.
2. Erasure of Personal Data: Any data kept on record can be deleted upon receiving a formal written request from you.

Changes to This Policy

We review this policy at intervals and reserve the right to update, modify or expand our current practices without prior notice when doing so will improve customer protection under evolving circumstances such as changes in laws regarding personal privacy.