Responsible gambling

Responsible Gaming at Hiawatha Casino

At Hiawatha Casino, we're committed to providing a safe and enjoyable online gaming experience for all our players. As part of this commitment, we want to ensure that you have access to the tools and resources needed to maintain control over your gaming habits.

Setting Limits

We encourage you to set limits on how much time and money you spend playing at Hiawatha Casino. This can help prevent problem gambling by limiting the amount you bet or play for a day/week/month, and also monitor your net deposit.

Deposit Limits: You can limit the amount of money that can be deposited into your account per month.
Loss Limits: If you reach a daily loss threshold, we will lock out access to our games until you log in again.
Session Time: Set time limits for gaming sessions. After this period has expired, you'll need to log off and start a new session.

Reality Checks

To help prevent problem gambling, reality checks remind players how long they've been playing and their net result at regular intervals (30-60 minutes). To continue playing, you must actively confirm your desire to do so.

Self-Exclusion

If you feel that gaming is becoming a concern for you, we provide self-exclusion options. This allows you to block access to our platform for 6 months or indefinitely.

Temporary Self-Exclusion: Blocks access to Hiawatha Casino for up to 12 months.
Permanent Self-Exclusion: Permanently blocks your account and prevents any further transactions.

Support Resources

We want to ensure that all players have access to resources if they need help managing their gaming habits. Below, you can find links to trusted organizations:

ConnexOntario: A helpline for Ontario residents affected by problem gambling
Gamblers Anonymous: An international support group for individuals struggling with compulsive or problem gambling
Provincial helplines and resources

Key Responsible Gaming Features

We have implemented the following features to promote responsible gaming:

Automated warnings: Alerts when you reach deposit, loss or session limits.
Self-exclusion tools: Temporary and permanent self-exclusion options to help you control your gameplay.

Hiawatha Casino is committed to promoting a safe online environment for all players. If you need assistance with setting limits or have concerns about your gaming habits, don't hesitate to contact us for support.